Refund policy

Return & Refund Policy

At Sport Storiez, all of our products are made to order using a print-on-demand system. As a result, we do not accept returns, exchanges, cancellations, or refunds once an order has been placed.

Please ensure all order details — including product selection, sizes, and shipping information are correct before completing your purchase.

Damaged, Defective or Incorrect Items

While we don’t offer returns or cancellations, we stand by the quality of our products. If your item arrives damaged, defective, or incorrect, we’ll make it right.

To report an issue, please contact us at sportstoriestv@gmail.com within 14 days of delivery, and include:

  • Your order number

  • The email address used to place the order

  • A brief description of the issue

  • Clear photos of the item showing the damage or error

  • If possible, a photo of the outer packaging

Once we verify the issue, we’ll arrange a replacement at no additional cost.

What We Don’t Accept

We are unable to offer refunds or exchanges in the following cases:

  • Change of mind or buyer’s remorse

  • Incorrect size, colour, or design ordered

  • Incorrect shipping information provided at checkout

  • Requests made more than 14 days after delivery

Need Help?

If you have any questions or concerns, our team is happy to assist. Please reach out to sportstoriestv@gmail.com.